Your login credentials are the gateway to your iTrustCapital account — where you manage crypto, precious metals, and retirement assets. It’s critical to maintain robust security. Here’s how iTrustCapital strengthens your protection:
Encrypted Transmission: All login data is transferred over HTTPS with TLS encryption.
Two-Factor Authentication (2FA): Add a second layer of defense beyond your password.
Login Alerts & Monitoring: Receive notifications of new sign-ins or suspicious activity.
Session Timeout & Logout: Idle sessions automatically time out to reduce risk.
Regular Security Audits: Ongoing system integrity checks ensure your account safety.
Tip: Never reuse your iTrustCapital password elsewhere. Use a strong, unique password and consider a password manager.
How to Log In: Step-by-Step
Open your browser and go to the official site (ensure the URL is correct and secure).
Click the “Login” button (top-right corner).
Enter your registered email address and password.
Submit credentials and, if prompted, provide the 2FA verification code.
Once validated, you’ll be directed to your dashboard.
If the system detects a new device or location, additional verification may be required.
Managing Two-Factor Authentication (2FA)
iTrustCapital supports 2FA to enhance account security. Enable it from your account settings.
Use an authenticator app (e.g., Google Authenticator, Authy) instead of SMS codes.
After enabling, a verification code is required on each new login.
Keep backup codes in a safe offline place.
Warning: Losing both your password and 2FA device may prevent access to your account. Protect both securely.
Troubleshooting Login Issues
Forgot Password?
Click the “Forgot password?” link, enter your email, and follow the reset link sent to you.
Invalid Credentials
Check for typos, ensure Caps Lock is off, and verify you’re using the correct email.
2FA Code Not Working
Ensure your authenticator app’s time is synced, or contact support if problems persist.
Account Locked
Too many failed attempts can trigger a temporary lockout. Wait a few minutes or contact support.
Browser or Device Issues
Clear cache/cookies, update your browser, or try a different device.
Features After You Log In
Portfolio Dashboard: View crypto and metals balances, charts, and performance.
Buy / Sell Transactions: Trade supported assets directly within your IRA account.
Deposit & Withdraw: Manage funding, transfers, and IRA rollovers securely.
Price Alerts: Set notifications on target prices and market movements.
Account Settings: Update password, 2FA, and email preferences.
Tax & Reporting Tools: Access statements and tax documents.
Security Best Practices & Recommendations
Enable 2FA and prefer authenticator apps over SMS.
Use a strong, unique password for your account.
Avoid logging in from public or shared devices.
Log out after sessions on shared computers.
Keep recovery contacts secure.
Beware of phishing — always verify the domain before entering credentials.
Frequently Asked Questions (FAQ)
What if I lose both password and 2FA?
Contact iTrustCapital support immediately and provide identity verification to recover access.
Can I stay logged in?
Sessions may time out automatically for security; logging out after use is recommended.
Does iTrustCapital lock accounts?
Yes, after multiple invalid attempts or suspicious behavior, temporary locks may apply.
Is 2FA optional?
It’s strongly encouraged and may be mandatory for certain actions.
Why didn’t I receive a reset email?
Check your spam folder or request a resend; ensure the registered email is correct.
Privacy, Risk & Disclaimers
Cryptocurrencies are volatile investments; trade responsibly.
iTrustCapital and custodians aren’t liable for market losses.
Access is subject to verification and compliance requirements.
Use of this site implies agreement to our Terms and Privacy Policy.
Getting Started After Login
Review your dashboard and balances.
Enable 2FA in Security Settings.
Link funding sources (bank, ACH, or IRA transfers).
Deposit funds into your account.
Trade crypto or metals as permitted by your IRA.
Set alerts and track portfolio performance.
Regularly review your account security, update passwords, and follow official updates for new features.